General


When will my order ship?

Your order will ship within 1-2 business days after placing your order.  If you’re able to check out online, we have it in stock and will ship it right away. 

 

What are the cutting boards made out of? 

Our cutting boards are made of walnut & hard maple.  These are the two woods traditionally accepted as superior when used in chopping blocks & cutting boards.  We use sustainably-sourced lumber and the best grade of lumber for our products.  

 

Why invest in a high-end cutting board?

You’re investing in a cutting board that will last longer than you will, honestly.  If taken care of properly, our boards won’t warp or split like cheaper boards.  You’re investing in a chef-quality product that will only get better with time.   

 

Why not end-grain?

End-grain cutting boards are gorgeous, aren’t they?  They also are tremendously susceptible to warping due to how small the individual pieces of wood.  We chose to produce only edge-grain boards to create a lasting warp-free board.  We’ve partnered with chefs, and we’ve agreed that edge-grain provides the same cutting qualities as end-grain with much less risk of warping.  

 

Where can I buy a cutting board in person?  

You can check out our stocklist page to see our partnering retailers.  We’re ever expanding our retailers and look to be in a store near you very soon.  

 

Doing Good


What’s donated when I buy a cutting board?

When you buy any product from us, 40 meals are donated to a family in need in Atlanta.  We’ve partnered with the Atlanta Community Food Bank to help them go further faster.

 

What’s donated when I buy a cutting board?

When you buy any product from us, 40 meals are donated to a family in need in Atlanta.  We’ve partnered with the Atlanta Community Food Bank to help them go further faster.  

 

Why Atlanta?

We can’t wait to give back all over the nation, but we’re starting with our community.  We look forward to expanding our charitable reach as we grow.   

 

Care


How do I care for my cutting board?

  • After each use, wipe clean with wet towel & air dry—keep clear of the dishwasher
  • To remove unwanted smells, cut a lemon in half and rub over the entire surface to sanitize the board
  • Re-oil with mineral oil every 6-8 weeks
  • To restore back to new, lightly sand with high-grit sandpaper & re-oil
  • Feel free to contact us directly with any questions or concerns

 

How to I refinish my cutting board?

To restore your cutting board back to new, lightly sand with high-grit sandpaper & re-oil with mineral oil.  That’s it!

 

Can I put my cutting board in the dishwasher?

No, please don’t!  Moisture is the downfall to all cutting boards, and the wear and tear of a dishwasher would ruin your cutting board.

 

Returns & Customer Service


Can I cancel my order?

You can email us directly at support@juniperwood.co to cancel your order up to 24 hours after placing your order.

 

Can I return my cutting board?

You can return unused cutting boards up to 14 days after receiving the cutting board.  Email us at support@juniperwood.co to begin your return.

 

I have a customer service question—who do I contact? 

Email us directly at support@juniperwood.co with any questions or concerns.